Take part in a live chat with rail bosses


RAIL users will have the chance to put questions and comments to a major train operator today.

For East Coast directors and senior managers will be on hand to help commuters during a new series of online live forums.

The forum will be held between noon and 3pm covering services and stations that are part of East Coast’s route including Doncaster.

To take part, visit www.talk.eastcoast.co.uk before the live chat tomorrow, log in as a new user by registering.

Karen Boswell, East Coast managing director, said: “We’re very much looking forward to hearing first hand from our customers and stakeholders, on what we do well now and where we could do better.

“Every piece of constructive feedback from the online forum we receive will be highly valuable to us and will receive a response from the most appropriate director or senior manager. We hope many of our customers and stakeholders will take the opportunity to give us their views.”

As well as seeing the response to their questions, passengers and stakeholders taking part in the live forum will be able to view the wider debate including questions submitted by others, and responses from East Coast’s decision makers, via the live discussion board.