"Apologies," say bosses of rat-infested Doncaster wine bar as venue prepares to re-open

Otto Wine Bar and Kitchen in Sprotbrough was ordered to close in early November after a “large and active rat infestation” was discovered by environmental health officers.

Bosses at the venue have remained tight-lipped over the closure but have now announced plans to re-open.

However, a statement posted on Otto’s Facebook page made no reference to the rats.

A spokesman posted: “Otto Wine Bar would like to update all our customers on its planned reopening.

“We would like to offer our sincerest apologies for any disruption and disappointment caused through our recent closure.

“As many of you are aware, we had some issues within the premises which led to our closure. The lengthy time closed was necessary to ensure that all measures and precautions were undertaken to rectify problems identified and ensure these issues do not occur again in the future.

“We wish to emphasise to all customers old and new that we are continuing to work tirelessly to meet all expectations for our reopening.

“Our new management team are looking forward to meeting you.

“We also thank everyone for the support you have continued to provide during our closure.

“We look forward to seeing you soon.”

Customers hit out at the silence, with this weekend’s post the first response since its closure.

One told the Free Press last year: “They need to be open and transparent with their customers about what is going on.

"Even now, after all this has come out, they haven’t even acknowledged it with some sort of message. People have a right to know what’s going on.”

Neighbouring Indian restaurant Mehfil was also forced to close temporarily while health chief investigated the infestation.

Enforcement notices placed in the window of Otto confirmed the presence of rats and stated: “The food business operator has failed to comply with food hygiene regulations.

"An imminent and active risk to health has been demonstrated, namely large and active rat infestation evident within every area of the business, including bar, kitchen, seating and storage areas.”