A NEW customer service number has been launched for council tenants in Rotherham.
The new ‘golden number’ from Rotherham 2010 Housing is 01709 336040, and all calls currently made to the old number will be automatically transferred across.
It has been changed because the Housing Contact Centre, previously based at Eastwood, has been relocated to Riverside House. The contact centre operates between 8.30am and 5.30pm, Monday to Friday.
Centre Manager Julian Hurley said: “The Customer Contact Centre is a vital part of the service we provide. The recent improvements we have made to the telephony system and the contact centre arrangements are part of a wider approach to enhancing customer contact.”