DCSIMG

Lakeside shops are the tops

A STRING of stores at a Doncaster shopping complex is top of the shops after being recognised for top customer service.

Stores at Lakeside Village achieved an excellent rating for customer service during a research programme, conducted by The Source Skills Academy.

During 2012, stores attended a four-hour customer service training session on the importance of retail in the current economic retail landscape, communication and how to meet customer expectations and serve effectively.

Among stores picking up honours were Antler, Pavers, Mountain Warehouse, Room, Wonderbra Playtex Shock Absorber and Moss. Further customer service training sessions are planned, along with workshops in effective leadership and commerciality.

 

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