Expedia.co.uk, the UK’s leading online booking site, has unveiled the world’s best hotels, according to its customers.
Insider Select2011 is a global programme that identifies the top hotels based on quality and value, from Expedia’s portfolio of 135,000 hotels worldwide.
The programme reflects Expedia’s commitment to helping customers make the right travel choices and sharing their experience with others, with Insider Select rankings primarily determined by customer reviews.
Every year, more than 500,000 reviews are submitted by travellers around the world, verified and analysed to compile the winners of Insider Select.
The US, with its reputation for world class customer service, not only tops the list but also features heavily in the top ten, with four of the top ten hotels located across the pond.
The number one hotel in the world is Cedarbook Lodge in Seattle, thanks to its unparalleled customer service and stunning scenery.
The US’ main competitor this year is Italy, which has three hotels in the top ten.
All three hotels have an unbeatable 100% recommendation rate from reviewers, showing that Italians deserve to be known as much for their brilliant customer service as their good food and excellent weather.
Italy has experienced a renaissance recently, with a 16% year on year increase in hotel bookings from UK travellers, according to Expedia.co.uk site data.
With its gastronomy, art and culture, Italy is a consistently popular destination, but the release of films such as Eat, Pray, Love, and the recent beatification of the Pope in Rome, have certainly attracted more tourists to the country.
With some of the world’s best hotels, Italy is setting the standard for other European nations to live up to. Top Italian destinations visited by Brits are Rome, Venice, Campania, Milan and Florence.
“The good weather and wealth of things to do and see ensure that Italy remains a popular destination. Travellers can use the activities section on Expedia.co.uk to take advantage of discounts, guided tours and skip the queues” said a spokesman.